Complete CCM Solution
CCM Software for Medicare Practices - Automate Chronic Care Billing
Two-thirds of your Medicare patients likely qualify for CCM. Synergy automates eligibility, care planning, and billing — turning complex chronic care coordination into consistent monthly revenue.
2/3
Medicare patients with
2+ chronic conditions
$0 cost
To start with the
Premium package
0hrs
Manual billing report
preparation required
CCM Patient Dashboard
186 enrolled patients
Martian, R.
On track
Monthly time
23/30 min
Wings, C.
On track
Monthly time
17/30 min
Johnson, A.
Follow-up due
Monthly time
23/30 min
What is CCM
Medicare pays monthly for the chronic care your team already delivers
Chronic Care Management (CCM) is a CMS program that reimburses primary care practices for the between-visit care coordination they provide to Medicare patients with two or more chronic conditions. Most practices already deliver this care, they just aren't getting paid for it.
Chronic care management is a critical component of primary care that contributes to better health and care for individuals with multiple conditions.
With two-thirds of Medicare beneficiaries having two or more chronic conditions, CCM represents one of the largest untapped revenue opportunities available to primary care practices today.
CCM billing codes
2026 Medicare rates
99490
Non-complex CCM, first 20 min/month by clinical staff
~$68
99439
Non-complex CCM, each add'l 20 min by clinical staff
~$52
99487
Complex CCM, first 60 min/month by clinical staff
~$149
99489
Complex CCM, each add'l 30 min by clinical staff
~$81
Physician-directed CCM, 30 min/month
~$92
Physician-directed CCM, each add'l 30 min
~$65
Physician-directed Chronic Pain Mgmt, 30 min (meet or exceed)
~$88
Physician-directed Chronic Pain Mgmt, add'l 15 min (meet or exceed)
~$33
Platform features
Automated from eligibility to billing report
Synergy's CCM module handles the full workflow — so your staff spends time on patients, not on paperwork.
Automatic patient classification
-
Auto-identifies patients with 2+ chronic conditions
-
Enroll patients directly during appointments
-
Condition-specific care plan templates included
Care plan management
-
Condition-based and generalized plan templates
-
Downloadable and editable by your physicians
-
Care plan progress tracked per patient visit
Automated billing reports
-
Weekly and monthly patient summary reports
-
Billing reports pre-formatted for submission
-
Care team performance snapshots included
Patient portal & secure messaging
-
Secure 24/7 access to medical records
-
Medication schedule and reminder tracking
-
Bi-directional patient-provider messaging
Self-service or fully managed — your choice
Self-service suite
Your team manages CCM services. Synergy provides the software, workflows, and automated billing reports.
Automated CCM patient identification
Condition-specific care plan management
Weekly and monthly patient summaries
Weekly and monthly billing reports
Patient portal with 24/7 record access
Secure bi-directional patient messaging
Care team performance monitoring
Fully managed suite
Everything in Premium, plus Synergy's certified care team handles all CCM service delivery on your behalf.
Everything in the Premium package
Cost-effective, qualified clinical staff
Certified health personnel assigned to your practice
CCM service provision — phone calls, outreach
Full CCM service documentation handled for you
Patient data integration assistance
Join with confidence — we carry the operational load
Independent practices often hesitate to join an ACO due to administrative complexity. Synergy's model is designed to remove that barrier entirely.
No upfront cost to join
Access ACO benefits and Synergy's platform without any initial investment.
No changes to how you practice
Your clinical workflow stays the same. We work around your existing systems.
Fully managed data & compliance
Our staff handles MIPS, AWV, BHI, and CCM reporting — with or without your involvement.